• Disability


  • Support and Befriending

Our new telephone befriending project matches volunteers with people with a learning disability who are isolated, especially due to the Covid-19 pandemic, to have a weekly chat together. As a volunteer, you’d call people to develop a friendship with the aim of reducing social isolation and improving the health and wellbeing of members. For many of our members these chats are a highlight of their week and can make a huge difference to their lives.

We are looking for volunteers who can commit to at least one phone call per week of 30-60minutes

Please note that you may be asked to join a virtual group before you are assigned a befriendee. This will help to build up relationships with members and volunteers, as well as introduce you to the work and group activities of Bexley Mencap.

What skills do I need?

• Are enthusiastic about helping others to be less isolated • Have a good sense of humour and conversation skills • Are empathic, reliable and patient • Will maintain confidentiality • Are accepting of and respectful to all members, demonstrating empathy to all • Can work independently but still stay within the role’s boundaries • Ideally have experience of supporting or working with people with a learning disability, although not essential as training will be given • Are over 18


  • Disability


  • Support and Befriending


  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Ongoing support; Health and Safety Policy
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Slot Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes


This opportunity can be carried out whilst working from home.

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