• Any


  • Advice and information

Bexley Citizens Advice provides free, impartial, confidential advice about a range of issues including social security benefits, debt, housing, and employment. Our volunteers receive full training and deliver advice under supervision.

This is an opportunity to learn, and to help people find solutions to problems that can feel overwhelming. The disruption caused by covid 19 means that the need for advice has rarely been greater.

Our volunteers find the experience extremely rewarding, and some of them use their experience as a stepping stone to a new career in paid employment.

Bexley Citizens Advice is part of Citizens Advice national, which has been providing advice for over 80 years. As a volunteer you will also have the opportunity to contribute to the organisation's campaign work which aims to change policies and practices that cause individual problems.

What skills do I need?

The required skills are an ability to listen, communicate clearly, and to use a computer.


  • Any


  • Advice and information


  • Accessibility
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Ongoing support; Health and Safety Policy
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Slot Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

Volunteers are expected to be available for about 5 hours a week during the daytime. Special arrangements for training and volunteering are currently in place which comply with covid19 security requirements.


42 Pier Road

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